MainStream GS Organizes for Growth and Customer Success
Al Horowitz is appointed president of MainStream GS and introduces a new customer care program
Bethesda, MD, - February 5, 2009 – MainStream GS, a leading management consulting firm serving the public sector with continuous process improvement (CPI) and program management services, today announced the appointment of Alan Horowitz as president and plans to introduce a new customer care program across all of their public sector customers. MainStream GS also announced the appointment of Joseph Patten as chairman of MainStream GS. Patten also currently serves as managing partner of MainStream Holdings and has a distinguished career as a corporate CEO of several successful companies and has engineered over 18 corporate turnarounds.
Commenting on the appointments, Patten said, "With a new administration focused on transforming government, MainStream GS is uniquely positioned to be a catalyst in helping government leaders align, deploy and sustain new strategic plans that will eliminate waste and drive new levels of efficiency across the federal government. Al Horowitz is a proven leader in building and growing highly successful, customer focused businesses in the Public Sector." Horowitz was previously senior vice president of public sector programs at MainStream GS and is a 25+ year veteran of the public sector consulting business including 17 years as a key member of Microsoft's public sector leadership team. Joining Horowitz on MainStream GS' leadership team are deep industry experts. Thomas Cluley, a 30 year industry expert in Lean and CPI, leads the firm's strategic consulting approach and methodologies. Max Smith, a 30 year industry veteran, serves as vice president of operations and Kali Mistry, serves as vice president of Air Force programs and has over 35 years of CPI experience.
With his appointment as president, Horowitz has announced a renewed commitment to MainStream GS customers with the launch of a customer care program. "Our valued public sector customers are at the center of everything we do", said Horowitz. "Every engagement will include a commitment to the highest quality of customer deliverables and service from our consultants backed by our management team. It starts with intently listening to the voice of the customer and then following through with innovative services that drive sustainable improvements across federal enterprises. We strongly believe this will drive success for our public sector customers".
Commenting on the prospects for company growth, Horowitz said, "We are poised for growth and we will do it with a relentless focus on customer care and quality services, backed by strategic investments in our people and our innovative services approach. Our depth of experience is unmatched in the industry. In addition to a world class leadership team, our consultant's average over 20 years of successful industry experience. We have very flexible and accessible contract vehicles to serve our public sector customers."
About MainStream GS
MainStream GS is a Veteran-owned, management consulting firm focused on driving sustainable Strategy Alignment and Deployment in the Public Sector through a unique blend of Continuous Process Improvement (Lean and Six Sigma), Cultural Change and Program Management expertise. MainStream GS' innovative approach drives increased efficiency and enables business transformation across Public Sector enterprises. And this approach has staying power by transferring knowledge and techniques to MainStream GS clients so that they can sustain new strategies and improved processes to meet future challenges. To learn more about MainStream GS, please visit: http://www.mainstreamgs.com